Frequently Asked Questions

Welcome to CheaterScanner's FAQ. Below are answers to common questions about our service, technology, and privacy practices.

General Information

What is CheaterScanner and how does it work?

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CheaterScanner is an informational search service. We aggregate publicly available information. When you enter a name, age, and location, our system cross-references that input against the available data to surface potential matches. We do not access, log into, or maintain accounts on any platform, and we compile results into a single report for you to review.

Is it legal to use CheaterScanner?

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Yes. We search and present publicly available information. We do not hack, use credentials, or access private accounts. How you use the information is your responsibility — you must have a lawful, legitimate reason to search. CheaterScanner is not a consumer reporting agency, and results may not be used for employment, tenant screening, credit, insurance, or any other purpose governed by the Fair Credit Reporting Act (FCRA).

What platforms does the information relate to?

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The publicly available metadata provided to us may relate to popular online platforms. We do not directly interact with or authenticate into any platform. We are not affiliated with any platform, and all trademarks are the property of their respective owners.

Technical Details

How accurate are the results?

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Results are compiled from publicly available data and are presented as potential matches, ranked by relevance against the name, age, and location you provide. Because results depend on the information you supply and on the underlying data, we cannot guarantee they are accurate, complete, or current. Treat them as one input for your own judgment, not confirmed facts.

How long does a search take?

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A search typically completes within 24 hours. During this time our system runs the search and compiles the results into a consolidated report. We notify you by email when it's ready.

What information do I need to provide?

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Three essentials: a first name, an age, and a location. The more accurate your input, the better the system can identify potential matches.

Do you use facial recognition?

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No. Our matching cross-references factual, publicly available metadata such as names, ages, and locations. We do not process biometric identifiers or perform facial recognition.

Privacy & Security

How do you protect my privacy?

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How will the charge appear on my statement?

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Charges appear as Cheaterscanner.com. We use secure payment processing and do not store your payment-card information on our servers.

Account & Support

How do I cancel or delete my data?

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To cancel, use your account settings or email support@cheaterscanner.com. To delete your data, email support@cheaterscanner.com; we process verifiable deletion requests within 72 hours and send a confirmation. Your data is removed from our active systems in line with our data retention and deletion policy.

I appear in search results — how do I get removed?

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If your information appears in results and you want it removed, email support@cheaterscanner.com with the subject line "Remove My Information." After we verify your request, we delete the information and suppress it so it does not reappear in future results.

What if I think the results are inaccurate?

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Contact support using the email associated with your purchase. We'll review your case, investigate, and, if appropriate, run a new search with refined parameters.

Still have questions?

If you couldn't find the answer you're looking for, our support team is here to help.

Contact Support